Frequently Asked Questions

Who is 1800Treadmill.com?

1800Treadmill.com is the leading online supplier of cost effective home fitness equipment.

Is the Shipping Really Free?

Yes! Curbside delivery is 100% free of charge on all treadmills, ellipticals and bikes. No Catch!

What is the Shipping Process?

Once your order is placed, 1800treadmill.com submits your order for fulfillment. Once the warehouse receives the order, the products will be shipped to a local delivery agent in your area. The local delivery agent will schedule a convenient time with you for delivery. The order will then be delivered (and if requested, assembled) during the scheduled delivery window.

Do I Need to Be Home When My Unit Is Delivered?

Yes, a signature is required upon delivery to ensure there is no damage to your product.

If Something Breaks On My Unit, Who Do I Call?

1800Treadmill.com has a friendly and knowledgeable customer service and service team that is ready to help you with any problems you may encounter. Contact Us for more information.

Who is TruPace Fitness?

TruPace Fitness has partnered with 1800Treadmill.com to bring industry leading quality fitness equipment to the US market at an affordable price. Years of experience designing and manufacturing fitness equipment for the European market has allowed TruPace to bring an exceptional product to the United States.